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Cash App

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Cash App Customer Service Representative CSR reviews

4.0

Be the first to recommend this company

(3 total reviews)
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Brian Grassadonia

Not enough data to show CEO approval

Ratings by category

5.0

Work/Life balance

4.0

Compensation and benefits

3.0

Diversity & inclusion

3.0

Career opportunities

2.0

Culture & values

1.0

Senior management

Ratings by demographic groups

Reviews by job title

3 reviews
4.0
Feb 7, 2025

Nice people, leadership is interesting

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Good compensation, progressive company that is remote first, extremely great people at a lower level

Cons

Leadership makes huge changes with zero calculations or anything to back up effectiveness in changes. There is a great amount of distrust between lower level and upper level. Used to be lots of room to grow, now they don’t foster opportunities for their own to grow with them. It’s turning into the run of the mill corporate company, when before it was a progressive, forward-thinking, people-centered company culture.

4.0
Jul 28, 2022

Short term

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

-benefits (wfh stipend, monthly wellness allowance, 401k, insurance, dental) -team and people -training

Cons

-talking to people about finances during the pandemic -needed more breaks -was meeting numbers early on but it was draining

Related searches: Cash App Customer Service Representative (CSR) jobs | Cash App Customer Service Representative (CSR) salaries | Cash App benefits | Cash App interviews
Cash App reviewsCash App Customer Service Representative (CSR) reviews

Glassdoor has 326 Cash App reviews submitted anonymously by Cash App employees. Read employee reviews and ratings on Glassdoor to decide if Cash App is right for you.