Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 37 reviews)); "Great Benefits and Pay Salary" ((in 23 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Good coworkers, lots of tasks" ((in 12 reviews)); "Free mattress after six months" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "No bonus and for fun for fun" ((in 9 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 6 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

Casper reviews

3.4

49% would recommend to a friend

(88 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

88 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Oct 19, 2019

Okay for retail

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

The product is a genuinely good product that you feel good about recommending to customers. You also receive a good amount of free product working for the company including pillows and a mattress, the occasional branded swag items, and sometimes free products when the company launches something new. There are a few really great managers in this company that genuinely care about their staff and store, if you find one the experience working for Casper is great. If you land a full time position you can sign up for benefits and you receive PTO and sick time.

Cons

This company is focused on burnout culture. They give kudos to employees that are available and working 24/7 on a public scale, instead of hiring more people. If you don’t also do the job tasks of the employee above you along with your position and don’t actively ask for more responsibility all at the same time you are treated like a bad employee. This company brags about paying their employees well enough to not have to be on commission, but in reality are paying pennies more than average retail. But at the same time expect so much more from their employees than normal retail. The sales bonuses are ok but they are pro rated based on hours so if you’re part time you won’t see much of a bonus. Most stores aren’t receiving bonuses due to not meeting goal anyway. There is little to no promotion inside the company and only happens in cases of dire need for staff.

Casper Response

6y

Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously, please feel free to reach out to a member of our People team to discuss further if you would like

3.0

Oct 12, 2019

Started off great...

Sleep specialist

Recommend

CEO approval

Business Outlook

Pros

2 Free pillows after 1 month of employment. Free Mattress after 6 months of employment Can be a fun environment. Benefits. Bonuses.

Cons

At times it can feel like you are micro-managed. Sometimes you feel like you get so much praise if you make big sales but when you don't perform well it feels like you get picked on. Pay could be better... Most sleep specialist either are working a second job, looking for a second job or just looking to replace this job all together. You kinda get sucked in with the bonus. You don't want to leave before you get a bonus check because you worked so hard for it, but you are also ready to leave. Sometimes the VP sends emails with 2 sentences of praise then the rest of the email is negative. The VP is more negative then he is positive. We also get beat out by our third party retailers (Costco, Amazon, Target & QVC). Sleep specialist get directed to lie to customers (by store managers) about products that are sold outside of the store to make a sale. Honestly it just feels like high school all over again.

Casper Response

6y

Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

4.0

Sep 12, 2019

Coordinator

Product coordinator

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance, good benefits, easy-going environment, friendly & approachable managers/founders, decent pay

Cons

Work flow processes are not well-established

Casper Response

6y

Thank you for sharing your feedback. This will help us in continuing to improve here at Casper!

Viewing 79 - 81 of 88 Reviews

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Casper

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Reviews about "Compensation"

Okay for retail

Started off great...

Coordinator

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