Pros
The pay and benefits packages are relatively competitive for the local market. The Kansas City-based technology leadership team is highly supportive, competent, and possesses a clear understanding of operational requirements.
Cons
Upon taking office over a year ago, the new CEO criticized prior management and claimed the organization lacked a cohesive strategy. However, after more than a year under his tenure, no meaningful alternative strategy has been successfully implemented, effectively maintaining the previous status quo. Morale has severely declined due to recent executive decisions. A substantial workforce reduction was executed with minimal operational planning, leaving multiple departments understaffed and unable to sustain daily baseline functions. Additionally, career advancements and promotions have been indefinitely paused under vague commitments to reinstate them later. Newly appointed leadership has heavily mandated the integration of AI to automate and replace existing roles. Despite thousands of hours dedicated to testing and experimentation, these technologies have yet to demonstrate viable success in most functional areas.