Cellular Sales reviews

They are a third party vendor and misrepresent the customer service that Verizon brand is known for! I have never had so much difficulty in obtaining an replacement phone. Since I was not in an area where Cellular Sales as service providers, I was rendered helpless in getting my phone replaced...totally unacceptable!

You work for 100% commission and are paid once a month. You won't see a paycheck the first 2 and a half months after you start, other than 2 weeks of training. You are charged back full cost of phones, some up to $700 if your customer deactivates during the first 181 days of the contract, even if it's fraudulent. They are a zero liability company. If an accessory is missing during your shift, you and your co-workers get charged back full retail cost. $80 and $100 phone cases are just hanging on pegs with no locks or security of any kind waiting for the kleptomaniacs to walk out with. If you quit before you've been there 6 months, 10% of your pay since you started is held for 6 months in case of chargebacks. If you quit after 6 months, your last months commission is held for 6 months. Some days you can work 12 hours straight and make $0. No paid time off. Mediocre medical benefits. No matching 401k. Used to be a good company to work for but now is a revolving door. Only 3 out of the 12 I trained with were still there after 5 months.