Cellular Sales reviews

3.6

67% would recommend to a friend

(3,795 total reviews)
avatar

Dane Scism

76% approve of CEO

61% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Sep 11, 2020

Cutthroat

Recommend
CEO approval
Business Outlook

Pros

You can make a living

Cons

No job security at all. 100% commission, micro manage, vacation frowned upon, benefits not good and have to wait a long time to get them

avatar
Cellular Sales Response
5y
Thank you for taking the time to leave a review and share your experience!
4.0
Jun 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Let me start by saying i am not a disgruntled employee even though i was let go (personal reasons.) So please take this to heart. I learned a lot of sales techniques that arent very common. You get a higher commission rate here than any other Verizon store, even corporate. 50% is extremely high if youre a good sales person, best money I have ever made in sales. Some people arent cut for it though. Half my money came from calling in leads from old receipts or salesforce. You need to make those calls.

Cons

You need to make those cold calls. Cold calling (i guess this is warm calling) sucks. Accessories are marked up so your commission on that is far less than 50% like they promise. If you mess something up they promise they will pay half of the mess-up; they never did that I saw while i was there, they threatened me with full msrp all the time instead of even my employee discount. As in all sales, sometimes the people that lie to customers usually get better sales. I did the opposite and did better, but would have to fix these lies other people had promised customers that not only lost sales for me, but is unethical. Id say its not addressed, but it is. Its rewarded. Of course they want you to be ethical and upsell at the same time. That was my bread and butter, because i was the most honest there. I made as much as the lying reps, even though Id take hours to fix their lies or reexplain it in an acceptable manner. Even bringing my concerns to higher ups brought scrutiny on me. I was later let go for personal reasons with my manager, i was actually number 2 for the entire state in profit at that time. It would seem the management is pressured to look the other way when certain reps lie to hit their sales goals.

avatar
Cellular Sales Response
6y
Feedback is always helpful and we thank you for taking the time to share your experience. Our highest priority is to be sincere and honest in our interactions with our clients and employees. We appreciate the time you spent with us and wish you the best.
1.0
Jun 14, 2020
Recommend
CEO approval
Business Outlook

Pros

There the best at micro managing ! , they great at having meeting that go in for hours that you don’t get paid for ... they love telling you great stories and then completely contradicting them selfs.

Cons

They only care about there money they want you to treat ever customer like family to bad they don’t treat there employees the same do not find out both side of the story just say by if your not kissing there but every 5 sec run like a portly ran frat house

avatar
Cellular Sales Response
6y
Thank you for taking the time to share your experience! Your experience in that situation is not representative of the typical employee experience. Please make sure to share your concerns with your local leadership team so they can address them accordingly.
Viewing 361 - 363 of 3,795 Reviews

Glassdoor has 3,882 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.