Cellular Sales reviews

3.6

67% would recommend to a friend

(3,795 total reviews)
avatar

Dane Scism

76% approve of CEO

61% positive business outlook

Cellular Sales has an employee rating of 3.6 out of 5 stars, based on 3,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cellular Sales employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jun 29, 2016

Sales Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission, flexible hours, no micromanagement, get shifts covered daily. flexible management, room for advancement.

Cons

lots of driving, long hours, (depending on what market you are in) lack of team work incentive. some cold calling. inventory every morning and night

1.0
Jun 25, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Highest retail sales commission compensation Change in work atmosphere - different location eveyday. It can be nice to mix things up on a daily basis.

Cons

Shared commissions You have to pick your schedule in a draft and it's based on your ranking and sales within the team for the previous month

1.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Very easy job, with little to no micromanagement whatsoever. You get to work with some good people, and that is it.

Cons

Where do I start? Unrealistic sales goals that 90% of the team NEVER hit. No store traffic at all, you are lucky to talk (not sale) to one to two people a day. Severe over-staffing. I mean 8 sales people in a store that realistically will have 5-10 customers a day (no exaggeration). Too many $0 days. Constant commission structure changes. We have taken a HUGH pay-cut. Ridiculous phone pricing, sometimes $100 above retail. Bogus $40 fees for programming and setup (in addition to the real Verizon $20 activation/upgrade fee). CPO blemish/refurbished inventory. Sales reps are never held accountable for anything. Reps lie and rip customers off constantly, and are never punished. You would not believe some of the things that have happened in our stores recently. I won't go into detail, but all I will say is, IT IS IMPOSSIBLE TO GET FIRED FROM HERE. I guess that would be a pro. This is just the tip of the iceberg. Do yourself a favor and try to work for corporate. At least you know you'll have a line of customers that wraps around the building.

Viewing 274 - 276 of 3,795 Reviews

Glassdoor has 3,882 Cellular Sales reviews submitted anonymously by Cellular Sales employees. Read employee reviews and ratings on Glassdoor to decide if Cellular Sales is right for you.