Is Cencora a good company to work for as a Client Support Representative?

Client Support Representative professionals working at Cencora have rated their employer with 3.9 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Cencora employees being 3.6 out of 5 stars. Search open Client Support Representative Jobs at Cencora now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at Cencora .

Does Cencora pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at Cencora with 3.7 out of 5 stars based on 47 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at Cencora.

How happy are Client Support Representative professionals working at Cencora?

30% of Client Support Representative employees at Cencora would recommend their employer to a friend. This rating has decreased by 67% in the past 12 months. Client Support Representative professionals have also rated Cencora with a 3.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Cencora?

Warehouse Associate (127) , Reimbursement Counselor (86) , Patient Access Specialist (77) , Manager (62) , Field Reimbursement Manager (58) , Benefits Specialist (47) , Patient Service Representative (47) , Customer Service Representative (44) , Benefits Verification Specialist (43) , Operations Manager (40) , Analyst (36) , Project Manager (35) , Director (34) , Business Analyst (31) , Registered Nurse (31)

What are the pros of working at Cencora according to real employee reviews?

"Good benefits and very accommodating" ((in 490 reviews)); "The pay was good and they were nice" ((in 273 reviews)); "Most of the people were great to work with and wanted to see the projects succeed." ((in 161 reviews)); "We care about our patients and have a good work/life balance." ((in 110 reviews)); "Remote work / work from home" ((in 88 reviews))

What are the cons of working at Cencora according to real employee reviews?

"Poor management with outdated principles and tools" ((in 236 reviews)); "Having a bad manager can be a problem" ((in 89 reviews)); "Senior leadership is self motivated and unethical." ((in 74 reviews)); "no training makes it tougher to do your job" ((in 71 reviews)); "Long hours and physically demanding" ((in 61 reviews))

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Cencora

Cencora Client Support Representative reviews

3.9

30% would recommend to a friend

(47 total reviews)

Robert P. Mauch

5% approve of CEO

25% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Client Support Representative employees have rated Cencora with 3.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. Cencora is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

47 reviews

3.0

Jan 30, 2024

Mixed bag.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great health benefits, decent pay. Range of shifts available.

Cons

Expected to manage emails while on the phone. Not fully trained when moved to live environment. After over a year on the job there are still things I am not trained on that come up regularly

5.0

Oct 19, 2023

Great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Company size and name Opportunities Wide range of opportunities

Cons

Workload can be heavy at times but that if work.

1.0

Aug 15, 2023

Great for experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good job for entry level remote work. Great to learn new systems,

Cons

No work life balance, training is horrible, management horrible, over worked under paid.

Viewing 13 - 15 of 47 Reviews

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Cencora Client Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mixed bag.

Great place to work

Great for experience

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