Is Cencora a good company to work for as a Client Support Representative?

Client Support Representative professionals working at Cencora have rated their employer with 3.9 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of Cencora employees being 3.6 out of 5 stars. Search open Client Support Representative Jobs at Cencora now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at Cencora .

Does Cencora pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at Cencora with 3.7 out of 5 stars based on 47 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at Cencora.

How happy are Client Support Representative professionals working at Cencora?

30% of Client Support Representative employees at Cencora would recommend their employer to a friend. This rating has decreased by 67% in the past 12 months. Client Support Representative professionals have also rated Cencora with a 3.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Cencora?

Warehouse Associate (127) , Reimbursement Counselor (86) , Patient Access Specialist (77) , Manager (62) , Field Reimbursement Manager (58) , Benefits Specialist (47) , Patient Service Representative (47) , Customer Service Representative (44) , Benefits Verification Specialist (43) , Operations Manager (40) , Analyst (36) , Project Manager (35) , Director (34) , Business Analyst (31) , Registered Nurse (31)

What are the pros of working at Cencora according to real employee reviews?

"great benefits and they are more focused on feeding you or hosting a catering party as a reward for performance." ((in 495 reviews)); "The pay was good and they were nice" ((in 280 reviews)); "Most of the people were great to work with and wanted to see the projects succeed." ((in 156 reviews)); "We care about our patients and have a good work/life balance." ((in 105 reviews)); "remote work from home that is permanent" ((in 87 reviews))

What are the cons of working at Cencora according to real employee reviews?

"Poor management with outdated principles and tools" ((in 244 reviews)); "Having a bad manager is common" ((in 96 reviews)); "no training makes it tougher to do your job" ((in 75 reviews)); "Senior leadership is self motivated and unethical." ((in 74 reviews)); "Long hours and physically demanding" ((in 62 reviews))

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Cencora

Cencora Client Support Representative reviews

3.9

30% would recommend to a friend

(47 total reviews)

Robert P. Mauch

5% approve of CEO

25% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Client Support Representative employees have rated Cencora with 3.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. Cencora is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

5.0

Feb 9, 2023

PM

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fine Fun Great Nice Cool

Cons

No cons at all, pretty good.

5.0

Aug 22, 2022

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pay pto is given to you all up front at the beginning of the yeat

Cons

you work late hours to begin

4.0

Aug 6, 2022

Great Opportunities for growth!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is always room to grow and improve Patients are put first The company does a pretty good job showing its appreciation for their employees

Cons

The pay grade could be raised

Viewing 19 - 21 of 47 Reviews

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Rep II- Customer Care

Quality Assurance Supervisor

Senior Manager - Pharmacy PIC ($150k+ annually)

Patient Services Specialist

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Cencora Client Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

PM

customer service

Great Opportunities for growth!

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