Cengage Content Developer reviews

2.6

2% would recommend to a friend

(25 total reviews)
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Michael Hansen

2% approve of CEO

Content Developer employees have rated Cengage with 2.6 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Content Developer professionals have an average working experience there. Cengage is rated 30% below average by Content Developer professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

25 reviews
1.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Not applicable to the discussion at hand.

Cons

...how every negative review of this company is answered by a post from the company refuting the claim of the person making the negative comment. As a former employee, who has made such a comment, only to have it rebuffed by the company I would like to add that if the company put as much time into making its workers feel as important to them as their reputation on sites like this, instead of like the serfs they treated us as, then perhaps they wouldn't have to pay people to argue so many negative comments. Just saying is all.

2.0
Jul 8, 2025

Falling apart

Recommend
CEO approval
Business Outlook

Pros

–Access to great content, though all the people that acquired that content and built relationships with the authors and organizations that provide and own it have been let go and replaced by cheaper alternatives. –Most of the people that are left are good, hardworking people, though there are fewer of us every day

Cons

It's become a bunch of private equity consultants in a publishing/edtech company trench coat. Leadership is either part of this or too cowardly to stand up to it. No direction, no understanding of what works or what learners need, just a bunch of penny pinchers who don't understand how to create anything and worship at the PE "line must go up 10+% every year" alter. What soul this company once had is good and dead.

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Cengage Response
12mo
Thank you for taking the time to share your perspective and for your more than eight years of service at Cengage Group. I do want to respectfully clarify that while Apollo is an investor, the strategic decisions we have made—including changes to our operating model—have been driven by our leadership team with the goal of ensuring long-term sustainability and growth. As a for-profit company, we have a responsibility to evolve in ways that allow us to better serve our customers, remain competitive, and manage costs responsibly. We recognize that these changes have been difficult and have impacted valued colleagues. We also understand the importance of institutional knowledge and the relationships our teams have built with authors and partners. While we do leverage global talent to support our business, we are committed to doing so in a thoughtful manner preserving expertise and continuity for our customers. Your feedback about leadership, communication, and direction is taken seriously. We are committed to learning from these experiences and continuing to improve how we support both our people and our mission. Thank you again for your candor and for the work you’ve done during your time with us. Best, Michael Hansen, CEO
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