Centene reviews

3.6

65% would recommend to a friend

(6,101 total reviews)
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Sarah London

68% approve of CEO

51% positive business outlook

Centene has an employee rating of 3.6 out of 5 stars, based on 6,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Centene employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

6K reviews
3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
5.0
Mar 11, 2019

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Huge company with many opportunities for growth if you are willing to move and continue to learn an improve your skills - Working at a health plan away from HQ can feel like you are working for a small company, this can a pro and a con

Cons

- No work from home or flex schedules - Doing data analytics at one of the health plans away from corporate HQ can be challenging because all of the technical data teams that build and maintain the databases are at corporate HQ. Often it is difficult if not impossible to even find out who the right person is to talk to.

2.0
Dec 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Company has positioned itself to grow very very rapidly by taking over other networks. There is a constant need for more ways to handle the information they get and to get a better idea of what's going on in the data. This was shown to me in the interview by the managers describing how they had risen quickly in the past two or four years. Company pays relatively well. Benefits included secured parking, on-site services like dry cleaning and oil changes, a health clinic, and a pretty good cafeteria. Company is probably the fastest-growing in the St. Louis area and if you want a Fortune 500 culture, it is definitely real there!

Cons

My advice to job seekers: first, make sure your job description is not just generic but is your actual job description. Two weeks in I realized that I wasn't doing what I had been told in the interview. When I complained, I was told we needed 6 months to a year to get there and it was good for me to learn the company's processes. Fine, but I wouldn't have left my old company if that had been the case. Second, make sure you meet your manager. I did and I liked my manager well enough, but many of my coworkers didn't. They were told they'd be hired into one group and then that would change. I understand things do change and companies re-org (my department had more than one in my brief time there) but it's a sign that the company is still adapting, painfully, to change. The single biggest problem I have with the company is its character. It is a Fortune 500 company that pays lip service to caring about its employees, yet everywhere I look I see people incredibly stressed-out and afraid. I've heard people say "Oh, morale isn't low, we're just all focused." I'd go to birthday celebrations and people would be so quiet, barely talking, just huddled in their little groups. People were AFRAID. There was definitely fear running through that company. The only ones who were happy there had either never worked anywhere else, or had worked at places with worse reputations like ExpressScripts. Working at Centene's HQ feels like being in a police state. Security makes a point that employees are the biggest security risk, and you are treated as such. People are visibly uncomfortable when security gets on the elevator with them - it's like being followed by a squad car for more than half a mile on the highway. Parking is secured, building is secured, floors are secured and elevator access is secured. Everything you do is tracked. If you access the wrong website (say you pull up a page with "SQL Injection") you'll get a phone call. If you miss a question on the ethics test you may get an email from HR. Every day I spent there felt suffocating. There is a huge separation between the VPs and senior management, and everyone else. Abuse of power, and of employees, is frequent. I've seen analysts come out of meetings with senior management in tears over missed deadlines. I thought we were past this, people, and it is ridiculous to see bullying tolerated. When I complained (and I complained often) I was told "oh, we're watching it, just keep focused on your work." Technology is surprisingly poor and the infrastructure controls make it difficult to get anything. When I signed on it took two weeks and no fewer than 20 distinct service requests to get all my applications and access points set up. There is minimal work-life balance. When you start you don't get paid time off for 90 days. If you need to take off because you're sick, you're told just to come in. People would come in with bronchitis and walking pneumonia because they had run out of sick days. Terrible. If you miss hours one day you come in on the weekend to make them up. If you work extra one day, maybe you get to leave a little early the next but don't tell anyone. And there's absolutely no remote work - you'll get flagged if you try to do anything other than check email from home.

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