Centene reviews

3.6

65% would recommend to a friend

(1,900 total reviews)
avatar

Sarah London

68% approve of CEO

52% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
2.0
Oct 6, 2024

QA

Recommend
CEO approval
Business Outlook

Pros

Great Pay, Good Benefits and they do send out gifts.

Cons

QA Very Big ISSUE with this DSAT and CSTAT is Ridiculous, If you provide everything that you are allowed to provide, Providers will still give you a bad review because they want you to do their jobs for them ESPECIALLY oversea providers, You would get spoken to and a write up then termination if you hit below 85% for DSAT (Not our fault providers want to be jerks) Surveys (CSTAT) ridiculous as well you have to offer the survey after every call and your suppose to have 95% or higher same thing, not our fault the provider does not want to take the survey yet we can get a possible termination.

avatar
Centene Response
1y
Centene appreciates your feedback on your work experience and will use it to learn and improve the employee experience.
3.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home employment opportunity

Cons

The call audits have become petty and ridiculous- they are really reaching to doc points on your audits to get out of giving you a decent pay increase

4.0
Oct 1, 2024

Not bad

Recommend
CEO approval
Business Outlook

Pros

The benefits package and bonuses are great if you are hired on at the right level.

Cons

If you are trying to fine a position somewhere else in the company, your manager will know as soon as you apply. HR sends them the notification. Not a great idea if you are worried about retaliation.

avatar
Centene Response
1y
Thank you for taking the time to provide your feedback on Centene’s Total Rewards offering which includes access to health insurance, workplace flexibility, and paid time off including caregiver leave.
Viewing 253 - 255 of 1,900 Reviews

Glassdoor has 6,611 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.