Cerence AI Software Developer reviews

3.4

50% would recommend to a friend

(95 total reviews)
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Brian Krzanich

87% approve of CEO

38% positive business outlook

Software Developer employees have rated Cerence AI with 3.4 out of 5 stars, based on 95 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Cerence AI is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

95 reviews
2.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues were great as were benefits and vacation days. Location is excellent

Cons

Poor Communication: There was a significant lack of communication between departments, which often led to confusion and delays. Important updates were frequently missed, and feedback from employees was not adequately addressed by management. Lack of Career Development: Despite the company's size and potential, there was very little emphasis on career growth. Training programs were limited, and opportunities for professional development were few and far between. Employees felt like there was no clear path for advancement. Work-Life Balance: The work culture, at times, demanded long hours and excessive workloads, which made it difficult to maintain a healthy work-life balance. This was particularly challenging for those with family obligations or personal commitments. Management Issues: Leadership at Cerence particularly in my department, seemed disconnected from the team. There was little guidance or support from supervisors, and constructive feedback was often lacking. Some managers also showed little empathy toward employees' concerns or struggles - Human Resources was not any better. Toxic Work Culture: There were instances of office politics, lack of recognition for hard work, and favoritism that created a less than ideal work environment. This led to a demoralizing atmosphere for many employees. Forcing employees back to the office. Terrible site leader in Montreal but I believe he is no longer there so that's a plus for those still there. They think that a foosball / Ping-Pong table make the company culture - they are looking at the wrong things. Lay-offs, turnover of CEOs and who knows how many CFOs not very reassuring.

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Cerence AI Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated your colleagues, benefits, and our great location. At the same time, we recognize the concerns you’ve raised and take them seriously. Communication, career development, and work-life balance are key priorities for us as we continue evolving our culture. We’ve introduced more structured ways to connect teams and gather feedback, including engagement touchpoints, internal demo platforms, and manager trainings. Additionally, we’re expanding career development opportunities with LinkedIn Learning resources and upskilling initiatives to support professional growth. We know there’s always room to improve, and we remain committed to creating a more collaborative, transparent, and empowering workplace for everyone. Thank you again for your input.
3.0
Oct 6, 2024

Good for Beginners,

Recommend
CEO approval
Business Outlook

Pros

Good for beginners Nice work atmosphere

Cons

layoffs quiet often and unpredictable

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Cerence AI Response
1y
Thank you for your review! It's nice to hear you enjoyed the atmosphere at Cerence. We're excited to be advancing our product offerings as we bring generative AI to the automotive experience, and glad to have you on board! We realize the company has had to make some difficult decisions to align to our future direction, and we appreciate your willingness to navigate these changes with us and your continued commitment to our future.
3.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good tech stack, great resources, good learning

Cons

misaligned management poor directions, lots of layoffs

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Cerence AI Response
1y
Thank you for sharing your experience. As we continue to advance our tech stack and product roadmap, our people and teams have the opportunity to make a significant impact and grow in their careers. While adapting to the demands of the market, leadership often has to make difficult decisions, and we strive to ensure that our people continue to receive the support and resources they need to excel in their roles. We appreciate your contributions and commitment to Cerence.
Viewing 7 - 9 of 95 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.