CertaPro Painters reviews

3.7

63% would recommend to a friend

(219 total reviews)
avatar

Michael Stone

71% approve of CEO

62% positive business outlook

CertaPro Painters has an employee rating of 3.7 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CertaPro Painters employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

219 reviews
4.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The senior management, directors and line mangers focus on strategic and operational objectives. Very goal driven and willing to innovate as needed. Always trying to improve while keeping the customer satisfied. Very good marketing support.

Cons

The service industry is a tough business that sometimes requires putting employees in front of customers by them selves. It can be stressful when employees let you down and customers are difficult, have improper expectations and when some people are downright dishonest. Managing painters can be challenging, with no-shows and quality control.

1.0
May 30, 2016
Recommend
CEO approval
Business Outlook

Pros

That you are on the road meeting customers most of the time and you don't have to see or listen to the owner.

Cons

You essentially have to learn the CertaPro smoke and mirrors sales technique and lie to your customers. All we do is broker the painting job and sub it out to undocumented workers who speak very little English, are not background checked and are paid minimum wages in cash , while CertaPro charges 300% more to the customer. Also, we spray paint your house and essentially finish painting it in a quarter of the time we charge you for. I feel bad charging the prices I do because I know customers could save thousands of dollars with other non-franchise painting contractors but it's like stealing money from uneducated consumers.

5.0
May 18, 2016

Office Manager

Recommend
CEO approval
Business Outlook

Pros

It was very challenging

Cons

The turn over with the painters was a constant struggle

Viewing 199 - 201 of 219 Reviews

Glassdoor has 243 CertaPro Painters reviews submitted anonymously by CertaPro Painters employees. Read employee reviews and ratings on Glassdoor to decide if CertaPro Painters is right for you.