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Cetera Financial Group

Engaged Employer

Cetera Financial Group Client Support Associate reviews

4.0

97% would recommend to a friend

(3 total reviews)
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Mike Durbin

Not enough data to show CEO approval

97% positive business outlook

Ratings by category

5.0

Work/Life balance

4.9

Culture & values

4.0

Diversity & inclusion

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Ratings by demographic groups

Reviews by job title

3 reviews
3.0
Nov 6, 2023

Get paid what you are worth?

Client support associate
Recommend
CEO approval
Business Outlook

Pros

Good relationship with Management and Leads. PTO, Benefits, Remote Work and coming into the office once a week. A good job for a person who wants to start in the financial industry, so work for two years get your licenses and look for a high-paying job.

Cons

401(k) match only 2% no real one on one with management to ask where you wanna grow within the company. A continuing challenge with back office to process paperwork correctly sometimes resulting in escalations to leads or management, The cleaning firm, making changes and not really communicating with Cetera ‘s management and resource center is the last to know making it difficult to communicate with advisers on the changes. The technology they provide to the advisers nowhere near high-tech programs. The training process is a challenge. I believe you get eight weeks to learn systems and some procedures.

2.0
Aug 14, 2020

eh

Client support associate
Recommend
CEO approval
Business Outlook

Pros

nice people for the most part

Cons

horrible job. company can’t get it together so you get to deal with all the people they tick off. phone never stops ringing.

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Cetera Financial Group Response
5y
Thank you for your feedback. We are sorry to hear that your employee experience was not the most positive. We understand how important it is to have an engaged workforce as people are our biggest asset and we continue to look at ways to improve the employee experience across all locations and teams at Cetera. - Cetera Human Resources
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Cetera Financial Group reviewsCetera Financial Group Client Support Associate reviews

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