Does Chamberlain Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Chamberlain Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Chamberlain Group. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Chamberlain Group?

61% of Chamberlain Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chamberlain Group 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Chamberlain Group?

Manager (17) , Intern (15) , Engineer (14) , Marketing (11) , Software Engineer (11) , Customer Service Representative (8) , Director (8) , Senior Software Engineer (8) , Firmware Engineer (6) , Operador (5) , Senior Manager (5) , Analyst (4) , Customer Care Representative (4) , Data Analyst (4) , Engineering (4)

What are the pros of working at Chamberlain Group according to real employee reviews?

"Great people with a strong product line and brand reputation." ((in 54 reviews)); "Good benefits and comfortable chairs" ((in 46 reviews)); "great culture and networking with friendly atmosphere" ((in 33 reviews)); "Also the pay was good" ((in 28 reviews)); "work life balance is good" ((in 15 reviews))

What are the cons of working at Chamberlain Group according to real employee reviews?

"Senior leadership in IT lacks a clear vision." ((in 22 reviews)); "No support from managers and no growth path" ((in 12 reviews)); "There's just such a disconnect between lower level employees, management, upper management and corporate" ((in 10 reviews)); "Current CEO has overlooked the cash cow that is the LiftMaster brand and trying to turn company into a tech platform." ((in 10 reviews)); "There have been layoffs every year for the past 4." ((in 10 reviews))

What are employees saying about Chamberlain Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chamberlain Group layoffs and their outlook for job security at Chamberlain Group in 2026.

What are the top reviewed Chamberlain Group locations?

Oak Brook , Elmhurst , Chicago , Oakbrook Terrace , Tucson , Oak Park , Addison , New York , Charlotte , Oakbrook Ter , Bolingbrook , Des Plaines , Geneva , Naperville , Elmhurst , Milwaukee , Phoenix , Scottsdale , Dallas , Houston , San Diego , Fremont , Seattle , Harrisburg , Philadelphia , Orlando , Worcester , Norcross , Moore , New Tucson

Chamberlain Group reviews

3.5

61% would recommend to a friend

(467 total reviews)

Jeff Meredith

68% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chamberlain Group has an employee rating of 3.5 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chamberlain Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

467 reviews

1.0

Feb 24, 2017

Great Product - TERRIBLE MANAGEMENT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay, they pay above industry standard... great healthcare... ummmm they produce a GREAT product...

Cons

OMG.. where do i start.. I cannot divulge my typical statements.. so .. lets start 1. IT management couldn't manage they way of a paper bay if it were wet and they were holding a pair of scissors 2. People.. there are some honestly good people there, keeping their heads down getting by day to day hoping this is not their day to meet with HR. 3. If you like POLICY.. this place is for you.. they are so heavy on POLICY it's sinking their ship 4. Some people, instead of owning up to their mistakes, taking ownership, they deflect it so their own insecurities and lack of capabilities. 5. HR.. yes, HR.. there are some AWESOME people in HR.. honestly, there are GREAT people. 6.. Vacation time - use it or lose it 7. MOST of the staff in Mexico are scared for their jobs DAILY, they cannot go to their manager for ANYTHING.. especially the IT guys and gals.. 8, They just moved to a new building, owners Duch's are going to see since their product is in a nice shiny new building and go back into the rail business where they earned their BILLIONS. The Duch's can care less about the staff, as long as they earn their millions.

2.0

Nov 22, 2016

Customer service is not their number 1 priority

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Adequate benefits, but low pay considering the work. Occassional perks to employees, conveying thanks for their efforts Systems may be antiquated, but are usually dependable.

Cons

Long in queue times for customers. When they get to an agent, they are upset and it tends to make for difficult calls and poor survey results. Too many 'support' people not on the phones. Not uncommon to be extremely busy and have people walking around trying to look busy. Supervisors who are nothing more than watching stats rather than providing any support to their team members. You have to be a part of the cliques in order to get responses. Supervisors are 'perched' at their desks. They purvey a very condescending attitude All in all, customers do not receive the service preached about. The focus is on the supervisors and those agents roaming the production floor..

4.0

Oct 21, 2016

Internship experience

Software design engineer intern

Recommend

CEO approval

Business Outlook

Pros

The company cares about its employees and is working to modernize. They value quality and are striving to improve.

Cons

They have some issues with their processes as they are implementing modern coding practices and are currently understaffed.

Viewing 373 - 375 of 467 Reviews

Jobs at Chamberlain Group

Warehouse Associate II

Warehouse Associate/Delivery Driver

Customer Care Representative Associate II