Is ChargePoint a good company to work for as a Technical Support Engineer I?

Technical Support Engineer I professionals working at ChargePoint have rated their employer with 3.7 out of 5 stars in 28 Glassdoor reviews. This is a higher than average score with the overall rating of ChargePoint employees being 3.0 out of 5 stars. Search open Technical Support Engineer I Jobs at ChargePoint now and start preparing for your job interview by browsing frequently asked Technical Support Engineer I interview questions at ChargePoint .

Does ChargePoint pay Technical Support Engineer I employees well?

Technical Support Engineer I professionals rate their compensation and benefits at ChargePoint with 3.5 out of 5 stars based on 28 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer I salaries at ChargePoint.

How happy are Technical Support Engineer I professionals working at ChargePoint?

42% of Technical Support Engineer I employees at ChargePoint would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Technical Support Engineer I professionals have also rated ChargePoint with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at ChargePoint?

Technical Support Engineer (27) , Senior Software Engineer (23) , Software Engineer (21) , Account Executive (15) , Sales (10) , Associate Technical Support Engineer (8) , Engineer (8) , Director (7) , Sales Development Representative (SDR) (7) , Manager (6) , Marketing (6) , Program Manager (6) , Accounting (5) , Analyst (5) , Customer Service Representative (5)

What are the pros of working at ChargePoint according to real employee reviews?

"The people are great and I really enjoy going to work each day" ((in 37 reviews)); "It was a great work enviornment and Culture." ((in 26 reviews)); "Good for work life balance" ((in 17 reviews)); "Free charging is a good benefit." ((in 17 reviews)); "Good pay and stock options" ((in 16 reviews))

What are the cons of working at ChargePoint according to real employee reviews?

"Poor management especially from the directors" ((in 28 reviews)); "Frequent layoffs, high volume of work" ((in 12 reviews)); "No transparency in Business goals" ((in 6 reviews)); "So many, low pay, bad managers" ((in 5 reviews)); "Lack of stability and growth opportunities" ((in 3 reviews))

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ChargePoint

ChargePoint Technical Support Engineer I reviews

3.7

42% would recommend to a friend

(28 total reviews)

Pasquale Romano

49% approve of CEO

23% positive business outlook

Ratings by category

3.5

Compensation and benefits

3.4

Senior management

3.4

Career opportunities

3.3

Culture & values

3.0

Diversity & inclusion

2.9

Work/Life balance

Technical Support Engineer I employees have rated ChargePoint with 3.7 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Technical Support Engineer I professionals have a good working experience there. ChargePoint is rated in line with the average (within 1 standard deviation) by Technical Support Engineer I professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

3.0

Apr 15, 2026

Cannot gain much knowledge to carry on for other roles , this is basically product support.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good work environment and work life balance after a stage.

Cons

Still management is experimenting with the process and KPI, long way to go.

4.0

Mar 10, 2026

Good company to work with but not much to learn and to upgrade your skills

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Salary for freshers Food Cab Friendly colleagues Leads are helpful Management is support

Cons

Night shift Product is not good Less to learn Internal politics No standard process

4.0

Jan 23, 2026

Quite good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Attractive pay for freshers Includes night shift allowance as well

Cons

No bonus You won’t get off even for US holidays

Viewing 4 - 6 of 28 Reviews

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ChargePoint reviews FAQs

ChargePoint reviews ChargePoint Technical Support Engineer I reviews

ChargePoint

ChargePoint Technical Support Engineer I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cannot gain much knowledge to carry on for other roles , this is basically product support.

Good company to work with but not much to learn and to upgrade your skills

Quite good

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