Charles Schwab reviews

3.7

66% would recommend to a friend

(7,814 total reviews)
avatar

Rick Wurster

72% approve of CEO

63% positive business outlook

Charles Schwab has an employee rating of 3.7 out of 5 stars, based on 7,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Charles Schwab employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent launch point for a successful career in finance Opportunity for promotion GREAT colleagues Managers are amazing Meaningful professional development time: Schwab is huge and there are lots of departments you can have very successful careers in. There are coaches you can speak to for career guidance, and you are allocated a certain number of hours per quarter to explore/think about/develop your career. Good work life balance NO COLD CALLING

Cons

Inbound call center role with many different KPIs. It can be difficult to consistently meet all of them month over month, but if you do, you will be rewarded. You will be expected to put out fires for upset clients, which doesn't happen too often, but can be difficult. Licensing exams are usually a condition of employment depending on which call center you work in. The exams are not easy and some struggle to pass them.

avatar
Charles Schwab Response
2w
Thanks for the balanced review. Growth and development remain priorities, and it is good to hear you have seen that firsthand. It’s great to see the support from managers, strong colleagues, and the career development resources making a difference. Client-facing roles can be demanding at times, and supporting employees with resources remains a focus. Feedback that highlights both strengths and gaps gives a more complete picture. We will make sure this input is shared through the right channels.
3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Stable Culture - "Defcon/Fire" alarms rarely go up - Visibility to a lot of other career paths within the firm, allowing for growth

Cons

As of 3/1/26, shifted from 3 days/week in office to 4 days a week in office (you can choose which day off each week)

avatar
Charles Schwab Response
2w
A balanced review like this helps show the full picture. Great to hear you have found room to learn and stretch in your work. In person collaboration supports connection and learning for many teams, and we also recognize flexibility matters. Hearing both sides in one review helps leaders focus on what should be maintained and what should be improved. We appreciate the balanced feedback.
Viewing 97 - 99 of 7,814 Reviews

Glassdoor has 8,644 Charles Schwab reviews submitted anonymously by Charles Schwab employees. Read employee reviews and ratings on Glassdoor to decide if Charles Schwab is right for you.