Technology. Their definitely up to date with their software
Cons
Most managers will always give you a Low Meets on your review even though you're a top performer because of this thin called osats. Overall satisfaction score. Try moving on with a low meets It's almost impossible. Managers always find a way to prevent you from moving on.
Strong management (BM and above) and awesome atmosphere. Customer experience is #1. Chase is really focused on making their customers happy.
Cons
Very little cons. The pay could be better, but once you become a BM, you are fairly compensated for your work. ABMs are over worked and underpaid. But still a fantastic company.