Chase reviews

3.8

73% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing I could think of.

Cons

There is no career advancement or lateral move. Every new posted position has already been fillled. Even HR tells you don’t bother applying. The environment is super micromanaged. Analyst needs to fill out working log, such as what time you came in and how much time you spent doing each assignment. Management team is change every 4-6 months and absolutely no communication and transparency. Letter C of Chase stands for Change.

1.0
Oct 7, 2020
Recommend
CEO approval
Business Outlook

Pros

its better than bank of america, benefits are okay. (401k...) their open later hours for the customers benefit.

Cons

You have to wear uniforms, the customers opinion is way more important than your job or your work ethic. Osat is life! if you have been with the company for 10 years and make a mistake with one customer and they want to write a complaint you're done, its ridiculous. No one cares how hard you work, or how much time you put in your just a number as usual. Chase is a bank like all other banks. I wish I would've left earlier and not stayed as long as I did. I hate dit there.

3.0
Sep 29, 2020

Meh, could do better

Recommend
CEO approval
Business Outlook

Pros

- Great lateral mobility within the org - Most peers are fairly easy to work with - Decent work life balance, not typically stressful

Cons

- Compensation is frustrating and not competitive. Given COVID & our economy, I can imagine the pay being flat or worse next year - Given diversity and inclusive initiatives, they're asking their employees to be more empathetic and vulnerable, but when you do, they don't care, it's just a publicity stunt - Processes (in digital) are overwhelming and limiting. I can't make any decisions without at least 10 approvals before moving forward - Moving up in the company can be difficult. I know i'm up for VP, but they try to make it a competition with my peer who's also up for VP. Why can't it be based on merit where both of us could be promoted

Viewing 322 - 324 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.