Chase reviews

3.8

73% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Mar 21, 2019

terrible company

Recommend
CEO approval
Business Outlook

Pros

room to move up to be a financial adviser

Cons

long house, terrible salary, monitor every phone call you make, horrible job

3.0
Mar 21, 2019

Used to be better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chase Bank has a great reputation, which makes them an attractive company to work for. Chase invests a lot in their employees knowledge base by providing excellent training, they sponsor licensing, and continuous classes and workshops to keep updated with industry trends. Their operating systems are top notch which makes the day to day work a lot easier.

Cons

Chase has been transitioning from “branches” to “advice centers”. In doing so, the new Kiosks -ATMs have replaced a few teller positions and all assistant branch managers were laid off with severance pay or the option to step down as a “Lead Teller Ops” with basically the same responsibilities but with lower pay. Clients were often angry because of the long waits at the teller line taking it up on the employees that unfortunately cannot do anything about it other than apologizing for something that is not even their fault. The Private Bank has also been watered down, almost any banker can be promoted to Private client banker without any increase in salary most of the times. Incentive plans also keep decreasing on payouts while the role responsibilities keep increasing. Micromanagement can also be an issue at times...

3.0
Mar 19, 2019

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly employees and great benefits

Cons

Not the greatest place to work when they don’t care about the employees

Viewing 355 - 357 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.