Great benefits and pay. Very negative culture.
Pros
Awesome PTO (15 days vacation, 6 sick days, 3 personal), great medical benefits with low deductible and payments each paycheck, 5% 401k contribution match, discounts when mortgage a home through Chase.
Cons
Very very corporate environment. Managers are not leaders and punish people when they do not succeed. Not valued when they do succeed. The customer surveys are based on their whole experience with all the people and situations they went through, but the ratings are on the processor’s and mortgage bankers personal record - it’s not always reflective of their own personal contribution and performance which is unfair. The scoring need to change. Every once in a while we are threatened with layoffs in hopes that we will increase our performance, but how can you be motivated by that? Inducing fear does not promote change.
