Excellent employer
Pros
- Excellent benefits include: extremely affordable medical insurance with company funded reimbursement account, dental, vision, Hyatt legal benefits, short term disability, life insurance, 401k with 5 percent match after 1 year, pension, 3 weeks paid vacation (4 after 5 years service), 6 sick days, 2 personal days and 72 paid holiday hours. And that's just what I can remember. - Best company for families in Central Florida due to culture of work life balance. - Great career and personal growth opportunities - 15 weeks paid training for collections/ 6 Weeks for Inbound customer service. I have been at Chase for three years and love working for this company. Investing your time and efforts into Chase can lead very quickly to increases in your skill set, marketability and compensation if you come in with a career driven attitude.
Cons
- For customer service, all of the inbound units are consistently back to back with calls in queue. If you are not good with adhering to a set schedule with very strict efficiency expectations, this is not the gig for you. - Chase does not aspire to be the top payer in the industry. While the pay is competitive, all comparable positions at other firms tend to pay more. Evening shifts (50% of shift after 5 pm or on weekend days) pay an additional 10% shift differential on the full 40 hours. Average starting salary is around 13 to 15 dollars hourly for entry level positions. Collections positions pay up to 700 dollars in monthly bonuses that are paid out quarterly. - Internal interviews for leadership positions can be grueling ordeals and the company pays external hires more money if they are hired into leadership positions.
