Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

• Good Benefits. • Ability to transfer to different states. • Systems easy to use.

Cons

• Company claims to be employee obsessed; but it's not. • Schedule is 9:00 A.M. until 6:00 P.M. • Chase lied to New Market Expansion Relationship Bankers in the Boston region about salary, made us sign a job offer, and then they changed it and cut $20,000 off our salaries.

2.0
Jun 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. Great Pay.

Cons

I worked for Chase for 14 years and brought in over $150 Million in investment relationships. The treatment by upper management to their employees is disturbing. The culture and sales pushing to reach goals have become ridiculous. The customer service has gone by the wayside as they push customers to go electronic only. They are beginning to cut staff to save money or to make even more money.

3.0
Dec 29, 2018
Recommend
CEO approval
Business Outlook

Pros

It’s nice working for the best. There really is no bank better at doing it then Chase. They have some really amazing products and do put the customers in the center of everything we do. There has been a real culture change recently which is refreshing. Chase does a great job at recognizing successes and helping those who need it and welcome it. They offer great benefits around 401k, one of the only large companies offering a pension anymore, medical benefits are good, stock options are good all around great benefits.

Cons

Work life balance is hard. Chase says they encourage it however they don’t provide the staffing to do so. Staying in job role is impossible. The branches are so short it turns the branch manager into every role in the branch at any moment of the day. It makes it very hard to focus on the things that require attention. They are HORRIBLE at compensation for employees who advance in their careers. Often times Chase will hire someone from another firm at a higher salary then a current employee who has been there for a decade. It’s crazy to me. I started from the bottom and worked my way up and am compensated less then someone who has no banking experience coming from another company. And this happens often. Especially to bankers, lots of banker who have been with chase for many years make 10s of thousands of dollars less then bankers recruited from other firms. Very unfair. Telling me you appreciate me only works for so long, sooner or later you have to pay me.

Viewing 43 - 45 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.