Chase reviews

3.8

72% would recommend to a friend

(10,668 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

They offer great benefits for full-time and part-time employees. These include health, dental, vision, life insurance, short-term disability, 401k match, and a pension plan. Employees also receive a generous amount of vacation time, personal time, and sick time.

Cons

They used to be flexible with scheduling and helping employees have a work/life balance, however that is quickly changing. Staffing is being cut to the bare minimum which creates a lot of stress for the remaining employees. You are expected to be available at all times your branch is open and the managers can change your schedule at any time without checking with you. It doesn't matter if you already have plans because you are told that business needs come first. So good luck having any kind of life outside of work! There is also favoritism shown with scheduling. If you aren't a butt kisser or a favorite then be prepared to work the crap shifts and close twice as much (or even more) than those employees.

3.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Largest bank in the US, household name. Many job opportunities because of large branch network however, this is quickly changing. Bonus can be higher then many banks if you land in the top 12% of branches in your group. Benefits are on par with most banks.

Cons

You are told that as a Branch Manager you are a business owner but then your District Manager tells you. You are practically told who to hire, who to write up, and how and what to say. Give a meeting or my favorite morning huddle j/k and if you do not say thing exactly how you DM wants then they jump in and take over the whole thing making the branch manager look bad in front of their staff. This place is micro management central. Annual salary is low compared to other banks. Heavily weighted to an annual bonus that may be really good or may be zero. Many changes happening now from the slow disappearance of many teller positions being replaced by self-service kiosks to Assistant Manager position being replaced by Lead Teller-Ops and banker that is MOD. There is also a big push to encourage "core" customers to self-service via mobile banking, online banking, ATM, kiosks. The bank mainly wants to have skeleton crew of a branch manager, lead teller-ops, banker mod, and a few bankers to keep focusing on "HIGH BALANCE" HIGH POTENTIAL" customers.

1.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary is good. Vacation is good. Flexible hours and the ability to remote in also good. Nice campus environment.

Cons

Cut throat environment. The red tape is oppressive and getting worse. At review time you're judged against the others in your group, not against yourself from the last review. If you don't pick up things quickly or your mind isn't a steel vault, you're toast.

Viewing 478 - 480 of 10,668 Reviews

Glassdoor has 10,926 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.