Chase reviews

3.8

71% would recommend to a friend

(10,673 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
5.0
Aug 8, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a fun place to work and the rest of the staff is fun and interesting. Everyday is an experience because you never know what to expect.

Cons

When customers start to blame you for them being overdrawn as though we are suppose to watch each individual account and their balances.

5.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Very Fair and Competent Company. They strive to offer the best retail market which allows them market capitalization in the Tri-State Area. Their benefits are extensive and JPMorgan offers discounts to almost every retail store. What they are very good at is having a strong name and reputation in the financial world. Everyone who knows what its like to work for JPMorgan brings a certain swag to their next position. They are also a great company in the fact that they hire mostly in house and have quota's they need to hit to ensure in-comapny promotions. By far the best out of any company I've worked for.

Cons

They are a larger company and its customer service arm is sometimes hindered because of it. Most of the time, Chase on the Retail Banking Level is based around sales and sales alone. When customer service is a question, the problem becomes only the person who is dealing with it. There is no support system unless you have an eager banker support operator who sympatizes with you. The most frustrating scenario that I have run into at the branch level is higher management only being concerned with sales and not the consumer as a whole. We have lost alot of business because of this.

5.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase is a strong, stable company that has been around for years and continuously tries to stay ahead of the game. I believe the Pay is great, the people are great, management is great. I've been with a couple of other financial institutions and Chase has always taken very good care of me.

Cons

i have yet to find a really big downside. I'm happy with working for Chase and do not see myself leaving, unlike other financial institutions that I used to gain experience in the field then transfer to somewhere else once i felt like my personal goal was accomplished.

Viewing 10117 - 10119 of 10,673 Reviews

Glassdoor has 10,931 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.