The payment structure can be a little better, it seems over the years the job got harder and there's more to do, but the pay structure for our commissions got worse/limited. Most Chase branches are open Saturdays and everybody must work that day, although you do get a weekday off instead. The personal banker job requires handling a lot of different things, like opening accounts, doing home equity loans, auto and personal loans, making calls for account reviews, making calls for investments, setting up brokerage accounts, monitoring customers accounts, handling complaints, etc. and it can be overwhelming. I don't particularly like that in an effort to have consistency between the branches they constantly come up with phrases we have to use when talking to our customers. I find it robotic and impersonal and so do the customers. Chase does not reimburse for college tuition when you work at the retail level, because supposedly a bachelors degree is not technically necessary, but preferred, for the positions at the branch, which I find ridiculous. Overall, it's not a bad job at all, but you have to be aggressive, or you wont get paid much.
