Chase reviews

3.8

71% would recommend to a friend

(10,672 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Feb 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits package is quite competitive. Annual leave is also very good. There are many social activities and parking is free.

Cons

NOTE: I can only speak from my experience as an Instructional Designer. This was easily the worst employment experience I have ever had. The team I worked with specifically, lacked both professional and personal maturity in addition to managerial competence. I was hired externally to do instructional design (permanent position). There were other designers who came from the call-center, but nobody had actual technical skill or qualifications. There is very much a hire-now-train-and-coach later attitude, although after being hired, little to no training or coaching is given. The type of work itself was standard for ID, however lack of/resistance to standards and processes made the job unnecessarily difficult. The overall turnover rate for the company was quite high. Over a year and half, 3 instructional designers (myself included) left to look for jobs externally. I stayed for a little over a year. I personally found the work environment on my specific team to be extremely toxic. Be prepared to deal with egos, insecurity, dishonesty and lack of work ethic on a daily basis. For me, the compensation was not worth the drama. I definitely would not recommend!

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Your salary will be higher because it’s banking than outside of banking. Good scope for progression. Bonus.

Cons

There is no openly communicated salary band, they will try to underpay you if they can get away with it - and ultimately you are at the mercy of JP Morgan policy, which is completely outdated and not progressive for a “tech startup” as these guys keep calling themselves. No budgets for team get together - everything is self funded. They’re cheap.

1.0
Sep 4, 2023

Horrendous

Recommend
CEO approval
Business Outlook

Pros

Good benefits and offers 4 day working week.

Cons

- management are useless, all ex officers with no idea how fraud functions in the banking world. - incredibly hierarchical, you can’t even breath in the office without telling someone. Everything must be approved and you cannot make any decision for yourself. - there are no processes and everything is dependant on what manager is in. - you are tracked in your performance to the mili seconds.

Viewing 10132 - 10134 of 10,672 Reviews

Glassdoor has 10,930 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.