Chase reviews

3.8

72% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

75% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jun 21, 2011

second class citizen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent computer systems, top grade training, large national bank

Cons

Lack of geniune concern for the customer, being micro managed and treatment of employees

4.0
Jun 21, 2011
Recommend
CEO approval
Business Outlook

Pros

The position is a very flexible position. You have the ability to source your business from almost anywhere, and the ability to commit to almost any goal (given the client has a strong relationship with the bank and decent personal credit). The best part of the job was the job was prescribing solutions for business clients and maintaining/growing a portfolio. Helping businesses get started, watching them grow, and helping them see their visions come to fruition are the things you look forward to.

Cons

The worst part of the job was management not having a clue what happens on a day-to-day basis. My market was a market that got used to growing over 20% YOY and with a company that already had 51% of the market share (Business Banking), lost touch with what it was like to covet good profitable relationships and started focusing solely on acquiring new relationships (good or bad). The company has since, down-graded the pedigree of the Personal Banker position, which hurts because now prospective customers find themselves constantly being harassed, when they come into the branches. There's just a certain level of competency you expect from your banker. Middle management, in my region, have no sense of what that is.

Viewing 10141 - 10143 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.