Pros
-Great benefits, company covers almost everything -regular 40 hour week -multiple locations, able to find local positions -ability to transfer to other cities -pay decent but not great -had good training, now it's optional after you complete one year (they didn't want to pay for everyone to get licensed with the high turnover)
Cons
There are many downsides that I didn't realize until I was there for a year or so. Chase execs basically say one thing and your manager/district manager say another. You should "do what's right for the customer" they say on every weekly call. Then an hour later you are opening checking accounts and/or credit cards that customers don't need to inflate your numbers. Since the branch P&L is based off of these (and other services such as direct deposit, online billpay, etc) the manager urges you to be shady if possible to hit the branch's numbers mainly because their district manager is pushing them to do the same. And if you don't achieve your personal numbers...forget about promotions. Basically those who are promoted at the branch and district level are those who were best at inflating their numbers by being a great salesman i.e. using shady tactics and lying to make a sale. When the average banker opens 10 approved credit cards per month and the leader in the district opens around 85-90, wouldn't you think a red flag would be raised somewhere? Nope, everyone looks the other way and then they're promoted. Trust me, ever been into a Chase branch and wondered "why do these bankers want to pay my bills online for me (a free service) so bad?" The answer is they get commission and it helps the branch's numbers. When an 86 year old woman who has never used a computer suddenly pays her light and gas bill online one time (the qualifier to get commission is two bills over $25 paid) and never again, wouldn't that banker come under scrutiny for "inflating" his numbers? Nope, he's promoted. And recently they've been hiring a lot of unintelligent people. The training is no longer mandatory. It used to be that the Series 6, 66 and life insurance exams to be licensed were required and concurrently weeded out the bimbos and mimbos. But now they are optional for the banker to take after a year of service so many are highered strictly for looks and/or ability to form words into a sentence.
