Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Jan 26, 2012

demanding

Recommend
CEO approval
Business Outlook

Pros

the pay at chase bank is great

Cons

expectation is too high on sales production

3.0
Jan 19, 2012
Recommend
CEO approval
Business Outlook

Pros

I came from a retail background so I appreciated being off no later than 6:30 mon-fri, no later than 4:15 on saturdays, and off sunday. It's a large company with plenty of room to move around and grow and even part time employees can enroll in benefits and 401K packages after 90 days. There are monthly bonuses for the customers you refer over to a banker and who get something (like a new checking account, or credit card application--the banker does all the work, all you have to do is get the customer over to see one). If my co-workers and managers weren't so awful, I would probably still be working there.

Cons

I worked as a teller, and though no where in the job description or interview process do they mention teller referrals, they are mandatory. Of course you get paid monthly bonuses for your successes, but the manager gets really pushy about them, which I disliked. The management team makes such an impact on the bank, if you have a crappy team you will not enjoy your job. Also, it's very taxing working with the public all day. Customers take out their frustration about Chase on you, yelling at you because their check cant be cashed or their account was charged a fee. You need a lot of patience for this job. I left because the team I was with didnt carry their own weight (and I received a better job offer elsewhere). If you're good, you will be appreciated and there is room to move around, but I didnt enjoy being a teller. You have the most important role in the bank but it is the least respected

4.0
Jan 19, 2012
Recommend
CEO approval
Business Outlook

Pros

They want you to succeed. Great hours Fair with time off Great benefits

Cons

Would prefer to hire from the outside rather than promoting from within

Viewing 10507 - 10509 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.