Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Above average pay for personal banker. It is also a very relaxed environment if you are not working in the city.

Cons

As a personal banker, the career advancement is very very limited. You are constantly reminded to work the lobby, and make phone calls even though they make little difference. IF you have a few good months of sales in a row, one bad month and they are wondering why you are performing poorly.

1.0
Oct 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Initially, when I started to work for Chase, things were great! The management team seemed helpful, kind and excited for me, as a new manager with a lot of past experience, to succeed. But.........things really started to change. So, not a lot of good reasons, if any

Cons

As a manager, I did very well intially, worked well over 50 hours, and grew the area as my job needed me to do. One of the major problems is that you as a manager take on a lot of complaints from customers. Complaints directed related to the Operations side of things. This company cannot get their operations department down!!! I got so tired of dealing with "ISSUES" due to Operations. The other thing that bothers me is not understanding how Chase upper management will continue to keep "inferior" loan officers on board who are not putting the customers best interest first, they get a lot of complaints, and there is always a problem on their loans. Why keep these people on???? I knew something regarding Stated income Stated Asset was being originated fraudulently with one of my Lo's and I reported it to my superior. This Sr. Manager just didn't want to hear about it and didn't do anything about this Loan officer increasing the income to get a re-active stated passed to get the deal done. Very sad. I should of know then that this mortgage department would fail and it looks like its happening. Everyone is jumping ship

3.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Chase is big and strongest and most stable bank at the moment. Many branches to choose from.

Cons

They don't pay enough , so much work and so little pay . Its sad for such a big company like chase . If you are looking for low pay and a lot of work type of job , chase is for you . It is like Wal mart version of banking . Hours are so unflexible, they need you to be here at 8am sent you home at 6:30pm with 2 - 3 hour lunch . . . . . no overtime pay

Viewing 10603 - 10605 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.