Chase reviews

3.8

73% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Sep 1, 2016

LTOS

Recommend
CEO approval
Business Outlook

Pros

great bank leadership experience -- I'm sure it'll look great on the resumé 85% of all the coworker's I've had during my time at Chase have been a pleasure to work with; great great people

Cons

pay is embarrassingly low for all the responsibilities that come with the LTOS position LTOS are usually placed in branches that have very few tellers that aren't full timers so many days you're alone at the teller window due to scheduling conflicts long hours; can be extremely tedious

2.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of nice co workers, great building with plenty of parking. Easy to find and apply. Does promote promoting within

Cons

Uncomfortable work atmosphere, lead trainers never avail or when they are, patronize and abuse role in company, complaining when you ask for help, breaking of laws, do not comply w disabilities or customer request

3.0
Mar 28, 2016

Relationship Banker

Recommend
CEO approval
Business Outlook

Pros

The benefits are pretty good and the company, for the most part, really does try to do its best for the customer. As compared to other megabanks it is definitely the best and so you can speak confidently about the bank. There is opportunity to move if you do well. They are very willing to promote, but you do have to be willing to move around to different branches.

Cons

For the last 2-3 years the bank has been cutting back on its incentives programs and "capping" bankers as to how much they can make on a particular sale, i.e. bringing over investments or balances. However, they have not raised salaries in turn. I know from what I hear from those who have worked at Wells that you are capped there as well but their salaries are almost twice as high from what I have heard. At Chase, when someone asked recently on an incentives conference call nation-wide a banker pipped up and asked about the fact that people do not often receive a raise and high level upper management replied that you are in charge of your own raise through your continued hard work each year through our incentives program. Only they have significantly reduced the incentives and capped them in a way that they have never capped them before. As well, on the mobility piece within Chase, at least right now, you can move and be promoted if you hustle. But because of the low caps on what you can make, you really really have to hustle. On top of that, the company keeps going back and forth with hiring. 18 months ago there was almost a hiring freeze (or at least it seemed like that) to the point where every branch was short staffed. That is a very difficult environment to hustle in. Now they are back to hiring more but from what I have heard from those who have been with the bank for a long time this seems to be a cycle they go through every few years or so but I really cannot speak to that at length because this is the first I have seen it.

Viewing 166 - 168 of 10,666 Reviews

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