Chase reviews

3.8

73% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Feb 5, 2016

not as good as it use to be few years ago

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits-good amount of vacation time, 401 benefits, health insurance, great technology and good systems to work with,

Cons

high turnover, constant stuffing issues, compensation not adequate to duties and responsibilities assigned to the job role, minimal chance for salary incerase

4.0
Dec 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent training and advancement opportunities. Among branch staff there is always opportunity for promotion and advancement. Pay is lower than competitors, but the benefits are better. Strong brand. Company has recently (last ~5 years) gotten better about balancing profit with customer service. Banker's hours are fantastic.

Cons

Pay is problematic; base salary is stagnant and commission structure frequently changes (sometimes up to 2x annually). Frequent changes in company policies (legal reqs, efficiency, etc.) are often burdensome. Cost-cutting measures have left many branches understaffed, and job roles result in Personal Bankers missing out on many commission opportunities. Sales culture occasionally leads to toxic work environment--top sales performers carry more weight with management than *actual* managers.

4.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The pros are never working late and having a great starting pay for a first job. They also have 401k benefits and great upward mobility.

Cons

The challenges lay with being micromanaged. It was never suffocating but a lot of the times the managers will ask you about your customer interactions throughout the day. The managers really try and motivate you to make each interaction the best you can and after 7 hours of work, that's not easy

Viewing 172 - 174 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.