Chase reviews

3.8

73% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Oct 22, 2013

Relationship Banker

Recommend
CEO approval
Business Outlook

Pros

Chase has top notch computer and technical support systems. Great access to technical support when your not sure of policy or procedure. Developing bankers have a very good on going training support system . Trainers are long time Chase employees and have walked the shoes we now fill, great source of insight for upcoming bankers.

Cons

Relationship bankers and Personal bankers, depending on the branch, have to work the front desk area and greet and direct customers for 2 one hour shifts each day. This is part of providing a great customer experience, but this is a lot of time way from prospecting and sales development.

3.0
May 9, 2013

Lie, Cheat, and Steal.

Recommend
CEO approval
Business Outlook

Pros

Great health benefits, some good people there, consistent pay, acheiveable bonus, nice building and all kinds of services available throughout. Example: ups, fed ex, drycleaner/tailor, balloons, gift wrap station, Starbucks, sandwich shop, conveinence store, personal bankers, in building atms, nurse station with free immunizations available during flu season.... Basically set up so you never have to leave.

Cons

Bank shoves products down your throat, they offer you car loans, student loans, credit card, mortgages, make you open bank accounts with them. Managers are subversive. They offer bonuses knowing full well this structure of pay causes desparity within every department they are offered. They also attack anyone who keeps getting bonuses and look for any reason to take them from you. Eventually they will write you up until you get fired for something ridiculous. Example : 1 minute late 10 times in 365 days. Not too bad? Unless they hire more people for your shift than there are parking spots. Then when you want to change shifts they refuse to allow you to. Even after requesting every week for an entire year, even though they are still hiring for the shift with parking spots available. Then it causes you to lose your bonus all the time and eventually your job. They treat you as if you should come to work an hour early but they don't want to pay you for it. Also pay attention to the tracking of dollars you have collected manually. You would he amazed by how often they're wrong. It would seem any month's more than 10% or so of the department starts hitting bonus early in the month people start getting dollars that don't count or they say something happened to the computer and things you have collected start to disappear. Either way it happens too often to be coincidence. When the new reports come out they always have significantly lower department averages. Which is great for the company but bad for the employee. Computers tracking collection information do not miscalculated dollars collected all of a sudden when to many people hit bonus early.

Viewing 199 - 201 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.