Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
Jul 26, 2021

2/5

Recommend
CEO approval
Business Outlook

Pros

It is a great company to work for, if you are in an amazing branch with people who drive you upward and succeed as a team. Many branches are amazing with team building and helping each other succeed. Their system is extremely intuitive. Everything is very simple and easy to learn because of an efficient work flow and system. Working alongside Chase Partners is key and many are very experienced and willing to help. If you build a good relationship with partners, youre bound to do great.

Cons

Just as many great branches there are, there are just as much if not more dead branches. These branches get so slow on average, I saw only 3 people per day or none at all. With that kind of performance, you can expect a poor work environment. Coworkers are so worried about their own success, it feels very fake/pretend happiness that there is no team building. In a dead branch, you get the worst computers and speed. Every morning, on routine, I would login and within 10-15 min get booted off the system. I would have to restart everything before I can start my day. Very Very slow computers in many of the branches. The partners dont visit the dead branches on a daily, They come when necessary and spend the rest of their time in better branches to build their book. These leaves the disability of building a connection with my partners. Chase also changed the incentive plan to force RBs to slave away and make nothing. Absolutely nothing Poor pay 90% cold calling Horrible management in bad branches. Quiet, oddly lonely

2.0
May 4, 2021

Run if you can

Recommend
CEO approval
Business Outlook

Pros

you can have great co workers and manager if lucky. Benefits

Cons

Commission structure is getting cut every year and getting worse. They spend money to promote upper management and CEO gets paid millions, but we, retail branches are the backbone during Covid, got paid penny. Management gets paid to make sure the bank does not pay much commissions to bankers and branch employees. Base salary is low and employees are overworking and branches are short staff since very high turn over. Employees are not happy and everyone is always looking for new opportunities to leave. Once you stick to this, it is hard to move to different field or move up. There will be a lot of vacancies in the next few months since people wont be able to make income as they used to.

4.0
Sep 12, 2020

.

Recommend
CEO approval
Business Outlook

Pros

- Company that won't go under - Largest bank in America - Fairly decent compensation structure

Cons

- Worked normal hours during most of COVID while other banks were much more courteous and flexible to their employees - Hard to be promoted once you get into your existing role - Low base salary puts a lot of pressure on sales

Viewing 22 - 24 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.