Chase reviews

3.8

73% would recommend to a friend

(10,667 total reviews)

Jamie Dimon

76% approve of CEO

71% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Jan 4, 2022

Strong bank, but poor decision making from leadership.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to develop your skills for professional growth. I definitely became a much better banker while employed here and they actually have effective methods for calling, building rapport, and closing business. Well known bank with industry leading product offerings in many cases, customers come to you and every calling effort is at least somewhat of a warm lead.

Cons

Priorities can often be put in the wrong place. Experience is highly dependent on market and the manager/district manager. The reassigning of roles for the branches is an abject failure. Company is not willing to pay for or even attempt to retain talent for basic staff to the point where they are regularly closing branches because of staffing issues. Customer experience is not prioritized at all. Incentive plan can and will change at a moments notice which can drastically affect your pay.

2.0
Nov 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Stable employment in branches They will help you get licensed Opportunities for advancement internally Benefits are excellent

Cons

They recently made a massive cut to the incentive plan and will most likely make one every 2-3 years so you are constantly expected to do more work for less pay. You are just a number on paper for promotion opportunities.

2.0
Nov 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Company have good benefits for employees

Cons

Company don't show appreciation for brach employees

Viewing 292 - 294 of 10,667 Reviews

Glassdoor has 10,925 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.