Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (137) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (78) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 631 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 469 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 458 reviews)); "Good pay and great to have a 9 day fortnight" ((in 435 reviews)); "Salary and good perks for direct hire" ((in 243 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Management is poor at passing information to employees; management accuses employees of theft and fighting with little to no evidence." ((in 156 reviews)); "Frequent layoffs quite common." ((in 119 reviews)); "Too many managers" ((in 82 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 64 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 45 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

3.0

Jan 14, 2025

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

big company security and policies

Cons

i dont like working much

5.0

Jan 10, 2025

customer service representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexable schedule, good work environment, fast pace but customers are GREAT, customers were great and funny. We had our regulars that came in and we could get their cigarettes ready for them without the customer asking and they really liked that. Chevron was a really fun place to work and

Cons

i never found one. Employees all got a long.

4.0

Nov 16, 2024

It is alright

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I can only say there is a decent amount of time off if the Manager has hours to cut for the month. Also, they always pay on time. You can transfer to another site which allows for a new rendition of the overall organization (business unit as compared to corporate).

Cons

The pay is alright, not awesome.

Viewing 10 - 12 of 101 Reviews

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Chevron reviews FAQs

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Chevron

Chevron Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service

customer service representative

It is alright

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