Is Chevron a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Chevron have rated their employer with 4.1 out of 5 stars in 101 Glassdoor reviews. This is a higher than average score with the overall rating of Chevron employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Chevron now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Chevron .

Does Chevron pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Chevron with 4.3 out of 5 stars based on 101 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Chevron.

How happy are Customer Service (CSR) professionals working at Chevron?

93% of Customer Service (CSR) employees at Chevron would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Chevron with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Chevron?

Cashier (171) , Intern (154) , Software Engineer (136) , Engineer (131) , Financial Analyst (126) , Facilities Engineer (87) , Manager (84) , Analyst (80) , Project Manager (80) , Business Analyst (79) , Finance Analyst (66) , Petroleum Engineer (65) , Process Engineer (63) , Customer Service Representative (62) , Sales Associate/Cashier (59)

What are the pros of working at Chevron according to real employee reviews?

"Great benefits and real" ((in 609 reviews)); "Work life balance can be good but it depends entirely on where you work and your manager" ((in 488 reviews)); "Good pay and great to have a 9 day fortnight" ((in 445 reviews)); "The people are great and it is evident that they really care for their employees and workers." ((in 443 reviews)); "Salary and good perks for direct hire" ((in 247 reviews))

What are the cons of working at Chevron according to real employee reviews?

"Bad management and they wanted you to sign up for a credit card instead of getting paid" ((in 155 reviews)); "Layoffs are frequent as oil and gas industry is quite volatile." ((in 124 reviews)); "HR is a sham and designed to protect bad managers" ((in 76 reviews)); "Long hours and very hierarchal (like all big companies)" ((in 58 reviews)); "Company is not the same what it was several years ago due to poor leadership." ((in 46 reviews))

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Chevron

Chevron Customer Service (CSR) reviews

4.1

93% would recommend to a friend

(101 total reviews)

Mike Wirth

95% approve of CEO

89% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Career opportunities

4.1

Culture & values

4.1

Work/Life balance

3.8

Senior management

Customer Service (CSR) employees have rated Chevron with 4.1 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Chevron is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

2.0

Feb 23, 2024

Not a good place to work

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

It is a hostile work environment mids7

Cons

It wasn't good cause th w

3.0

Feb 5, 2024

Wouldn’t take schedule requests

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy work, consistent and predictable hours.

Cons

Wouldn’t take schedule requests, wouldn’t promote me to assistant manager, hard to get a raise or move up in the company.

1.0

Dec 26, 2023

Corporate store

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Seeing regulars daily and helping them sign up for discounts

Cons

The women at this location are expected to do all the hard labor. None of the equipment runs properly, OSHA and health department would shut this location down due to all the mold in the soda machine and also the management acts like they are in drugs lots of mistakes made by people who have worked there for years

Viewing 25 - 27 of 101 Reviews

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Chevron Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a good place to work

Wouldn’t take schedule requests

Corporate store

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