Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,169 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 53% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (214) , Fulfillment Specialist (135) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (58) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Customer Service (41) , Associate Director (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 289 reviews)); "Benefits are good and not expensive." ((in 255 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 238 reviews)); "Being able to work from home is priceless." ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 86 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 233 reviews)); "So you will eventually end up with a bad manager." ((in 101 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 75 reviews)); "Favoritism is rampant" ((in 74 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 72 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

Chewy reviews

3.4

52% would recommend to a friend

(3,953 total reviews)

Sumit Singh

59% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,953 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Sep 26, 2016

Not valued

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Happy Hours Some of the dogs are cute

Cons

Managers have no respect for the employee's time on or off clock Too much turnover to ever get anything done efficiently Don't do any time/cost analysis Don't take anything serious, celebrated MLK day with a word search and candy bar

5.0

Sep 20, 2016

Fun, dynamic & challenging. Every one has direct impact

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company is brilliantly successful. In 5 years since inception they have gained 50% of market share & have completely disrupted an industry. It is a Silicon Valley-startup atmosphere where things move at mach speed in a fun, collaborative environment that truly fosters innovation. Every one has input & impact on the company, from customer service & warehouse workers to the corporate teams - every one is empowered & each person's results are visible. There are no 2 days that are the same, you are constantly challenged & the business evolves daily. The absolute best part of the company is the people - friendly, helpful, collaborative - most of the people go out of their way to help one another & win as a team. All the executives have open door policy & encourage you're involvement. They are also obsessed with their customers & truly care for them.

Cons

You have to be able to thrive in an extremely fast-paced startup where things change. It is not a con, it just doesn't work for everyone. It is not a 9-5 job, as is the nature of a startup. It's not overly demanding either, you just feel that there aren't enough hours in the day in a company that is exploding so rapidly.

1.0

Sep 15, 2016

Would not Recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Only positive review is that employees can bring their dogs to work.

Cons

Terrible management which created the worst work environment I have ever experienced.

Viewing 3853 - 3855 of 3,953 Reviews

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Jobs at Chewy

Customer Care Representative- Work From Home in Kentucky

Veterinary Care Representative

Veterinary Care Representative

CC Healthcare Pharmacy Representative (Remote in Pennsylvania)

Veterinary Care Representative

Chewy

Chewy reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not valued

Fun, dynamic & challenging. Every one has direct impact

Would not Recommend

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