Chewy reviews

3.4

52% would recommend to a friend

(3,955 total reviews)
avatar

Sumit Singh

59% approve of CEO

53% positive business outlook

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Mar 24, 2026

AI is taking over

Recommend
CEO approval
Business Outlook

Pros

Remote work Nice customers Moderate call volume compared to other companies I've worked for

Cons

Company uses AI to monitor calls Humans barely monitor calls Metrics nearly impossible to meet

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management, Pay & hours

Cons

repetitive, busy, a lot of machines honestly it’s a warehouse though they have a lot of measures in place to try to avoid that.

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent. Able to implement continuous improvement. Lots of Engagement

Cons

Laid off so that part sucked.

Viewing 85 - 87 of 3,955 Reviews

Glassdoor has 4,171 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.