Chipotle Line Associate reviews

3.6

53% would recommend to a friend

(935 total reviews)
avatar

Scott Boatwright

50% approve of CEO

38% positive business outlook

Line Associate employees have rated Chipotle with 3.6 out of 5 stars, based on 935 company reviews on Glassdoor. This indicates that most Line Associate professionals have a good working experience there. Chipotle is rated in line with the average (within 1 standard deviation) by Line Associate professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

935 reviews
1.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Chipotle tastes amazing and you get a free meal when you work.

Cons

The wages are way too low for the amount of manual labor required. They have a psuedostructure in place to offer those a way to progress in the company but it is a lot of work for a .50 to 2 dollar increase in pay. A lot of the workers there are not fluent in English so if you do not speak Spanish you will not be able to communicate with your coworkers effectively or feel like you fit in. I also had something stolen from me from by a fellow coworker while I worked there and the management was hesitant to lay the blame on the staff even though only employees could access the storage room where my item was located. You also have to use your pitiful wages to purchase "shoes for crews" and a company uniform. I was employed in 2010 so things may have changed.

2.0
Sep 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Free food during your break, good benefits compared to other fast food, fresh and locally sourced ingredients.

Cons

I came fresh from a restaurant management position and was hired at Chipotle as a management trainee. On my first day, I was put on the line during dinner rush and given a 2 minute rundown of the process in broken English. I received no formal training whatsoever, and the small amount of training I did receive was delivered by annoyed coworkers and managers correcting all the mistakes I was making. Despite being told I was going to train for management aggressively alongside the GM, I spent two solid weeks prepping chips in the morning, taking my break, then cleaning the dining room and restocking the beverage area for the remainder of the day. The only time I was allowed to work the line or do anything but dining room duty was when afternoon prep needed to be completed. I was regularly told I had to socialize with my coworkers more despite the fact that none of them spoke fluent English. Several of the back of house crew would deliberately ignore my requests for more meat for the line. There was definitely a very hostile vibe coming from some of the long time employees. If Spanish is not your native language, expect that. However, there were a few incredibly nice crew members who would try to assist me when possible and I cannot thank them enough.

Viewing 934 - 935 of 935 Reviews

Glassdoor has 22,174 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.