Chipotle reviews

3.4

54% would recommend to a friend

(21,655 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jan 8, 2019

No People Culture

Recommend
CEO approval
Business Outlook

Pros

-good benefits -above average pay (as a manager) -you get to meet so many different people

Cons

-upper management has a “do as you’re told but be responsible for it if it doesn’t work” mentality/ no accountability -promises are not always kept -zero work/life balance -they take for granted that employees are overworked at 60-75 hours per week -you are made to feel expendable -zero support from upper management when it comes to repairs, Human Resources, and overall problems in restaurant operations -external hires are offered more pay than the workers who have been there 5+ years

2.0
Jan 7, 2019

The worst

Recommend
CEO approval
Business Outlook

Pros

Met some great people, ability to move up, learned culinary skills, great pay and benefits

Cons

Overworked, disorganized, started hiring from outside company — hiring GM with no food experience to run a multi billion dollar business with food safety issues — unrealistic expectations, area/middle management is horrible and makes decisions even though they only visit an hour a week, promoting management before they’re ready or understand roles, take advantage of people, horrible work life balance, culture changed from people/culture to profits/cuts

4.0
Jan 6, 2019

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good teamwork, strong leadership per location, learn about the service business; flex schedule

Cons

Each store is ran differently, customer complaints could unfairly hurt the store(feedback isn't always objective)

Viewing 547 - 549 of 21,655 Reviews

Glassdoor has 22,160 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.