Chipotle reviews

3.4

54% would recommend to a friend

(21,666 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting meals for free from them, every day you go to work. You are given discounts at an online website which will have some offers you might use College Tuition Reimbursement (You must work for a Year at Chipotle though) Uniform Shirt and Hat are Free (Not the work shoes though)

Cons

For those who want me to go straight to the point: Chipotle is not a job to goof off. There will be a lot expected of you, so be ready to be on your feet, as those benefits they offer you do come with a price. Be fast, be perfect, or you're not a "Top Performer". And real quick, in the food industry, you're going to deal with customers. They will test your patience, so hope you are already good with that. With that said, here's the con of Chipotle: There's going to be many things the restaurant will teach you, and want you to to know and remember. And the main one you will hear is you becoming a "Top Performer". The definition of this is that you are supposed to help out your fellow Co-workers and elevate them to become, well, "Top Performers", the best workers so you guys can be efficient at your job. -In reality its you going back and forth on two positions and trying your best to accomplish both. This becomes especially hard when the lunch rush hits. An example will be being on Cash, and while that alone has some tasks for you to do (Like taking all orders, cleaning the dining room and bathroom), you must also help out the burrito station when customers are coming in. And now keep doing that at a quicker pace when the lunch rush comes in, and you're attempting to help your co-worker with the many customers he has on the Burrito station, while taking orders on the phone and gathering the Online Orders, AND having to help the customers who come to the Cash Register to get their online order. Oh and once that's done you are told by your boss that the dining room is dirty, why didn't you do anything about it. This was my first job, but from my understanding I thought that a person was assigned a job, and they had certain tasks they must do. A Janitor Cleans, A Cashier tends the customers, and a server makes the burritos. But Chipotle will make you be all 3 and slap on "top performer" to give it a valid excuse for you to do these. And even then I was forgiving, and do these tasks anyways. But what doesn't make up is the extra time I stay at work to finish the tasks that aren't necessarily mine, and the lectures I get that task X is not done correctly, when I had tasks A, B, C, D, E, F, G that they THEMSELVES told me to do as well. It's silly how they expect everything to be done fast, and without mistake. I would like to say maybe it was simply my bad luck, that by chance it was just the location of my restaurant which made the tasks difficult (Mine was near a Baseball Stadium, as well as a train station in which many commute to and from work). But no matter what the location is, work is work, and Chipotle will be sure you are indeed doing just that, by making you work, and work fast in the Food Industry.

4.0
Oct 6, 2016

Fun Place for a student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome Co workers Fun job Free Food

Cons

minimum wage work can be tiring

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Glassdoor has 22,171 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.