Chipotle reviews

3.4

54% would recommend to a friend

(21,613 total reviews)
avatar

Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Nov 5, 2009

Decent hourly wage job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company that cares about the quality of food that it sells. They are interested in having all employees understand everything about their food and showing some passion about it.

Cons

They require a lot of training and tests to become a low-level kitchen manager, but they only pay you 10.50 an hour. Plus you have a lot more responsibility.

4.0
Oct 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The people including management were very fun to be around. The food is excellent and as a team member you get free meals. Trading was allowed with some of the other stores as well.

Cons

You smell like burritos every where you go. I personally thought of it as a pro but everyone around me thought of it as a con,

2.0
Oct 15, 2009
Recommend
CEO approval
Business Outlook

Pros

The guests are awesome and you feel good about working there. Good benefits, salary and growth potential. Not a bad place to start a career.

Cons

I believe I jumped into a complete mess as there is no way a successful company like Chipotle could be run like this system wide. I came from a much higher position at another restaurant company. I only worked at Chipotle for 3 months, but what I saw was absolutely insane. I had three supervisors (I was a GM/AM-IT) and two of them took turns berating me and my restaurant for issues that I had walked into only days/weeks before. It was exactly like buying a home and yelling at my kids for the backyard being messy the same day. The Restauranteur trained me and barely did that, then trashed me in front of others for not knowing the reports and how to gather data (I'm smart, but not a 175 IQ genius... Give me more than 4 weeks to learn recipes, standards, procedures and office reports guys!). The AM was afraid of me for some reason so he took to writing 5,000 word essays on how dirty the floors were and copied as many people as possible (really, what competent Area Manager would do that? Rookie mistakes at that level will hurt an organization long term). I still can't believe the Chipotle everyone raves about is the same company I worked for. The Regional Director was a great person, but unfortunately I reported to the other two. I think. I still don't really know because everyone gave me a different answer, even in front of each other. What a disfunctional team. Even the HR guy didn't know who I reported to. Ugh, it coulda been great.

Viewing 21604 - 21606 of 21,613 Reviews

Glassdoor has 22,117 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.