Chipotle reviews

3.4

54% would recommend to a friend

(21,630 total reviews)
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Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

• Equipped with all necessary skills and knowledge to effectively lead a team. • Good option for those seeking a quick and immediate job.

Cons

• Not assigned any managerial responsibilities despite being in a managerial role. • Lack of accountability led to employees arriving late and failing to prepare their successors. • Most managers overlooked issues unless they directly affected them. • Experienced frequent harassment and bullying without appropriate action being taken. • Resigned to prioritize mental well-being. • Not suitable as a long-term career path.

5.0
Mar 17, 2025

Solid Workplace

Recommend
CEO approval
Business Outlook

Pros

I’ve worked at 3 different Chipotle Locations over 4 years. The pay is alright, the free employee meal is the biggest benefit

Cons

The customers are really rude sometimes, and your experience really depends on who the General Manager is. Some of them are very stingy about money and hours (literally to the minute sometimes), while others are more laid back and friendly. The coworkers are normal, most are very nice and chill to work with. Usually the less busy locations are more stingy and the busier ones are more laid back because it’s such a high intensity environment. Upper management is the worst though (regional and above). None of them have ever been a crew or shift lead and it shows. They care about stupid things and the things they yell at managers for make no sense most of the time. Chipotle as a whole also cares about customers way too much. A customer is almost always 100% in the wrong, and they’ll side with them and give them free stuff and admonish their workers who were most likely not in the wrong.

4.0
Mar 3, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Free meals, flexible schedules and education reimbursement

Cons

Overload of work, cut a lot of hours and put one employee working with a long line just because they follow a metric

Viewing 247 - 249 of 21,630 Reviews

Glassdoor has 22,134 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.