Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 27, 2021

Not so great

Recommend
CEO approval
Business Outlook

Pros

People I worked with were like family

Cons

Management is very poor No structure

1.0
Oct 19, 2021

Awful

Recommend
CEO approval
Business Outlook

Pros

Discounts at other Comfort Inn Hotels

Cons

Terrible mangers, Co-workers who thrive on drama, cleaning a room correctly was discouraged because it took too long. Head housekeeper said it was okay not to change the bed sheets if they still looked clean. Eeww. Not enough linens or supplies to correctly so the job. Management would berate you in front of other employees. Pay was pitiful. Favoritism. I could go on and on.

avatar
Choice Hotels Response
4y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 334 - 336 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.