Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Good work life balance (depending on the team you're working for)" ((in 44 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 24 reviews)); "A great team at the hotel!" ((in 15 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 47 reviews)); "there was bad management." ((in 44 reviews)); "part time work and low pay" ((in 43 reviews)); "Low salary compared to other in market" ((in 22 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 14, 2020

Choice Hotels

Senior regional sales director

Recommend

CEO approval

Business Outlook

Pros

Choice is open to collaboration and supportive of new ideas

Cons

Limited options for advancement without relocation

5.0

Dec 8, 2020

Finance Review

Senior finance associate

Recommend

CEO approval

Business Outlook

Pros

Really strong leadership team and mission. Lots of opportunity for special projects

Cons

Large company so need to speak up for projects.

Choice Hotels Response

5y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued and as such will be shared with Human Resources.

4.0

Dec 7, 2020

Great culture, supportive management and room to grow

Digital marketing analyst

Recommend

CEO approval

Business Outlook

Pros

Relaxed atmosphere with an emphasis on professional development within the company. Opportunities for growth and learning new skills. Inclusive culture with regular client appreciation events. Good pay, good benefits, especially to. Great work life balance.

Cons

Upper management can be inaccessible and withholding. Change and new processes take a long time to get implemented if ever.

Choice Hotels Response

5y

Thank you for your review. People are Choice’s most valuable asset and we are pleased to hear that you enjoy our culture. We will share your feedback with our Human Resources team.

Viewing 430 - 432 of 1,127 Reviews

Jobs at Choice Hotels

Receptionist-Front Desk

Choice Hotels

Choice Hotels reviews

Company ratings over time

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Reviews by job title

Choice Hotels

Finance Review

Great culture, supportive management and room to grow

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