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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 6, 2019

      Good coworkers, good manager, poor clientele

      Front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Manager was great, friendly, worked with us and helped us with issues -Coworkers were friendly, no huge issues

      Cons

      - High turnover because of the type of job - Clients were awful and working alone made it a little difficult when clients became aggressive or demanding

      avatar
      Choice Hotels Response
      7y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      2.0
      Mar 20, 2019

      Decent job but doesn't pay well.

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, and great opportunity to meet new and interesting people.

      Cons

      Low pay not enough ownership concern for employees.

      avatar
      Choice Hotels Response
      7y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      5.0
      Mar 15, 2019

      Amazing Opportunities Ahead!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Evolving company with countless opportunities to innovate, with an IT leader preaching for innovative changes. I really enjoy my days working with lots of different personalities. Keep it up!!

      Cons

      IT leadership has been getting bad press for wanting to innovate and evolve the company. There are pockets of individuals resisting, instead of embracing change or offering better alternatives.

      avatar
      Choice Hotels Response
      7y
      Thank you for your positive review. We appreciate your feedback on our innovative environment at our Phoenix technology center as Being Bold is a core value at Choice. We will continue to promote from within – and if you know any bright individuals, friendly reminder to take advantage of our employee referral program for an opportunity to earn a referral bonus!
      Viewing 529 - 531 of 1,127 Reviews
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      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.