Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 2, 2018

front desk manager

Recommend
CEO approval
Business Outlook

Pros

The guests the hours and some of the staff

Cons

The management. No benefits. No paid holidays, no vacation pay, no incentives.

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Choice Hotels Response
7y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
Jun 29, 2018
Recommend
CEO approval
Business Outlook

Pros

New technologies are being adopted allowing an opportunity to learn new stuff. Used to be an awesome place to work.

Cons

Lack of clear strategy and C level leadership very biased with former colleagues from past company. Some directors close to C leadership harrass employees constantly with no ears to listen to the complaints. Culture degradation slope is super steep.

4.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Diverse teams, Many positive people perks (paternity leave, competitive benefits, etc...), Work Life balance is a goal, New technologies are brought in to solve problems when they make sense.

Cons

Still some growing pains with processes, Project Management Team is currently not particularly strong which leads to needless busy work and bureaucracy.

Viewing 580 - 582 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.