Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 80 reviews)); "Good work life balance (depending on the team you're working for)" ((in 45 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 25 reviews)); "A great team at the hotel!" ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "there was bad management." ((in 48 reviews)); "Low pay and no forward opportunity" ((in 45 reviews)); "Low salary compared to other in market" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Skip to content Skip to footer

Notifications

Choice Hotels

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 26, 2020

good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

collaborative culture, opportunity to learn

Cons

not a lot of opportunity for upward mobility

Choice Hotels Response

Thank you for your feedback. We’re happy to hear that Choice’s welcoming culture and development opportunities have made a positive impression! We value your thoughts and will share them with the Human Resources team. We wish you the best of luck in all your future endeavors!

4.0

Aug 17, 2020

Great culture

Software developer

Recommend

CEO approval

Business Outlook

Pros

great culture and very helpful manage

Cons

parking, but nothing much other than that

Choice Hotels Response

Thank you for the review. The umbrella of Choice’s core values is to welcome and respect everyone, and we are glad to hear that you enjoy Choice’s welcoming culture and social atmosphere.

3.0

Aug 14, 2020

Great Brand

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great Brand, good benefits through Choice Hotels. Easy systems to learn.

Cons

Franchises seem to be held to different standards. The specific Clarion that I worked for were very discriminatory regarding first religion and second race.

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Viewing 580 - 582 of 1,127 Reviews

Jobs at Choice Hotels

MAINTENANCE TECHNICIAN- HOTEL HOSPITALITY

Sales Support Representative

Project Director, Opening Services (Northeast Region)